About the Service / Department  The Blackfen Recovery House is an alternative to hospital admission. We provide 24-hour support in a 7-bedroom accommodation service to vulnerable adults who are experiencing a mental health crisis. We work closely with Oxleas Mental Health Liaison Team and Bromley, Bexley and Greenwich Home Treatment Teams. Based in the London Borough of Bexley, Hestia Blackfen Recovery House prides itself in the coerciveness, empathy and dedication of team members, working tirelessly to ensure that the people we support benefit from our service. About the role This is a zero hour contract, to cover staff sickness and holiday. Shifts will be given as at when needed. Provide excellent quality support and interventions to clients experiencing or likely to experience a mental health crisis as an alternative to inpatient admission. Support clients to reduce their crisis and to make plans to avoid future crisis. Liaise with statutory and other voluntary sector providers of mental health services to promote multi-agency working for the benefit of the customers. Carry out support and interventions in line with organisational values and ethos of recovery and co-production, as well as in line with policies and procedures. About you  You will be a passionate, caring and dedicated individual. Demonstrable experience of supporting people with mental health and complex needs. A strong understanding of Recovery approaches and co-production incl. knowledge of issues affecting those individuals. The ability to create and deliver activities with clients which help them reduce anxieties, develop their confidence and self-esteem and help them to plan for a self-defined recovery journey. The ability to keep and transpose all monitoring requirements into workbooks for internal analysis and reporting to funders. Ability to engage clients in assessments and to co-produce, implement, record, review and audit support and safety assessment plans. Good knowledge of MS Office systems, able to use computer systems including case management systems. Understanding of basic buildings safety issues, and what constitutes a repair. Excellent stakeholder relationships building. Ability to work flexibly, specifically out of hours working during the evening, weekends / bank holidays. Ability to complete and record accurate financial transactions. Please note that if you are offered a role with Hestia, you will be issued a conditional offer based on satisfactory references and a Basic or Enhanced DBS check.  Disability confident  Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.  Hestia positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. But we particularly welcome individuals from an ethnic minority background and those with disabilities to apply. As an organisation, we are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation