Concierge/ Reception

Concierge/ Reception - Job representing image
SHBRIN Concierge/ Reception Birmingham Hours: 7am – 3pm, 11am – 7pm rotating on a weekly basis Temporary £9.00 per hour Our prestigious client is looking for a Concierge/ Receptionist. You will be based on a reception at the front of the building and the first point of contact for clients. You will: Meet and greet all visitors, customers and tenants into the property Managing and taking ownership of the reception area Dealing with all enquiries in a timely and efficient manner Maintain and record the tenant details for the property Build relationships with the tenant reception staff Answer all in bound calls and redirect where necessary Control access and egress into the property Support the FM team Undertake Building Audits when requested Accept courier deliveries and take responsibility for informing the relevant recipients Develop and maintain a proactive customer facing role encompassing all aspect of FM Work closely with the estate team Assist in the supervision of contractors within your building Monitor standards of cleanliness throughout the reception and common areas Maintain and keep up to date records of alarm code, staff lists and out of hours key register Monitor and manage the condition of the plants and flowers in reception and address any problem areas Respond to emergency calls where appropriate You will have excellent customer service, hospitality skills and experience in concierge. You will need to be customer focused and happy to work alone and be available for an immediate start. In the first instance please apply by forwarding your CV, however, preference will be given to those who then follow up with a phone call. Please contact Stacy at our Manchester office Ritz recruitment – Employment Agency
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Birmingham, West Midlands (County), United Kingdom