Telephony Operators

Telephony Operators - Job representing image
Telephony Operators
Are you enthusiastic, motivated and well spoken?

Would you like to be part of a busy collections team?
Would you like to boost your salary with performance incentives?

We are looking for highly motivated individuals to work on our busy telephony team.

As a Telephony Operator you will be required to have strong computer knowledge, excellent telephony skills and you must be open to flexible working hours. (8am - 4pm, 10am - 6pm & 12pm - 8pm with alternate Saturdays, 8am - 2pm).

This is not sales work.

The salary for this position is competitive and you will have the opportunity to boost your monthly salary via a performance based incentive.

You will be required to;
Answer queries from our clients customers.
Arrange appointments with both our field representatives and customers.
Be professional and polite at all times.
Meet required service standards as defined by key performance indicators.
Make outbound calls to customers.
Communicate with our clients directly.
You must be;
Empathetic and understanding.
Personable, friendly and confident.
Educated to GCSE standard.
Experienced in customer services.

Previous collections experience.
Full training will be provided to all successful applicants.

If you feel you are suitable for this position please apply now by emailing your CV

Please click apply button with CV to apply

For other opportunities and more information about Richburns, please visit our website

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Ilford, Essex IG1 1, United Kingdom
Richburns Limited (Agency)